TWO OPENINGS (hiring both positions early February 2020

Please only email work@fridaysocks.com (no instagram or facebook applications please. No phone calls or resume drop offs please). Please fully read the job postings before applying. 

 

Opening 1 - Administrative Coordinator | Executive Assistant. $18-$28/hour 

Opening 2 - Part Time Sales. Ongoing part-time contract 20-30 hours a week $18-20/hour

 

Administrative Coordinator | Executive Assistant 

Friday Sock Co.

Calgary, NE - Warehouse Office (28 Street NE) 

Start Date: Early February. 

Job Type: Full-time

Salary: $18.00 to $28/hour | $35,000.00 to $55,000.00 /year

We are currently seeking applicants for an Administrative Coordinator | Executive Assistant position.

About us:

Friday Sock Co. was established in 2015 as a purposely mismatched and ethically made sock brand. Our products are available across Canada, US, and as far away as Japan. In addition to this we run a monthly sock subscription, and make custom socks for companies big and small. 

We are excited to be moving into a new 7000 square foot retail/warehouse/office space in March 2020 and will continue to grow and expand our product line. Our new space will also have a 500 square foot retail space that will be open during regular office hours. 

The Job:

The Administrative Coordinator and Executive Assistant will be responsible for learning and working through all aspects of administration, sales support, E-commerce administration, and assisting the owner of the business (be the right hand) in a variety of tasks. The successful candidate will be an integral part of the future growth of Friday Sock Co. The opportunity will offer a lot of long-term learning and growth opportunities. 

Duties:

Main point of contact between fulfillment coordinator, sales, retail partners (stores), and customers

Managing customer service inquiries for multiple sales channels (general questions, shipping status updates, custom order requests, charitable donation requests, etc). Adding to our collection of template responses and FAQ questions to minimize time needed. 

Researching / Implementing time/cost saving technologies and applications where needed. 

Supporting operational staff with inquiries and solutions 

Supporting our sales/account manager when needed 

Invoicing and light follow up on Accounts Receivables

Managing website listings and keeping all sales channels updated (Listing new products, discontinuing product, marking items as sold out, etc).

Assisting our marketing administrator to send email campaigns through MailChimp (new product announcements, flash sales, etc.) With the assistance of the owner, you will be responsible for helping our marketing administrator to turn old and slow selling inventory, as well as launch new product. 

Assisting the owner and marketing administrator to manage digital content and photoshoots.

Keeping digital content organized (organizing image dropbox in a easy to understand way and managing permissions). 

Updating inventory with new products/manual inventory adjustments. 

Uploading new inventory into our inventory application, setting thresholds and monitoring for reorder status. Communicating between designer and owner to determine order and reorder quantities. 

Assisting with packaging and shipping when needed (minimal throughout the year but expected during our busy period of Oct - Jan). During these months it’s not uncommon for everyone to help out if needed. 

Maintaining all office and shipping supplies and communicating with business units to understand additional needs (office supplies, boxes, shipping materials, tools, equipment, etc).

Managing, modernizing, and updating our sock club subscription spreadsheet. Assisting with 2020 project to increase our efficiency with this product. Researching potential apps that can reduce workload. 

Management of pop-up and market events. Managing variable staff and logistics. 

Helping to research a wide range of initiatives from how we ship products, to merchandising our retail space, ongoing cost saving measures, new products, marketing initiatives, etc etc. 

Our core values

Fun- We make fun for ourselves and fun for our customers

Teamwork- We are committed to common goals and communicate in an honest and open way.

Do the right thing- Always, in all areas of our work.

Creativity- We do not think outside the box, because there is no box

Pride- Nothing leaves our door unless we're proud of it. Right down to how we tape a box

Nimble- We make decisions quickly using logic and common sense

No job too small- None of us are above sweeping the floor or taping a box. 

What you will need to have:

A good attitude

Communication skills - Written and Verbal

Customer Service - Going above and beyond

Efficiency - eg: eliminating back and forth emails by providing all relevant information and anticipating roadblocks before they happen

Critical Thinking - You will be responsible to improve processes (the best of your ability) when an inefficiency is discovered. "Insanity is doing the same thing every day and expecting a different result"

Technical knowledge - You know your way around a spreadsheet and can research and implement an application (that has training provided). 

Organization - Small growing companies are chaotic. You will need to be organized and help keep others organized

Flexibility - Priorities can change on a day-to-day basis depending on the workload and season. There will be a strong base of typical responsibilities, but it's important to be flexible as things take priority

Desire to outgrow the role

The Right Applicant Will:

Be an open and honest communicator, not afraid to admit mistakes or recognize issues

Excel in an environment that requires multi-tasking, organizational skills, and attention to detail

Be highly proficient in office programs and spreadsheets is a must

Be an independent self starter who (once trained) doesn't need a daily task list

Be a highly dependable person who feels just as comfortable working independently as they do within a team

Be able to shift responsibilities quickly as priorities change

Have impeccable email and communication skills

Enjoy creative problem solving and implementing new ideas to help the business run more smoothly and efficiently

Enjoy digging into the details of a project and seeing it through to completion

Think critically and logically - look at a problem and make a decision

Know when to ask for help

Be positive

Have reliable transportation (we’re not very transit accessible and you may need to run errands from time to time)

Be able to lift at least 30 pounds

Perks of the job:

Learning first hand the inner workings of a creative small business

Growth

Flexibility - Once trust is established

Casual dress code

Immersion into the Calgary small business scene

A laid back, happy working environment where people have fun

The opportunity to grow with the business from the ground floor

We are especially interested if you:

Are operationally minded and enjoy digging into processes (Tell us examples. Let us know!) 

Write a quick intro in the body of the email telling us why you're the right fit (no more than a paragraph).

This position is NOT right for you if you:

Are looking for a place that has tried and true processes in place. We are not that place. There are constant challenges in an ever changing environment and we will be growing a lot in 2020. You will need to be a catalyst for change and improvement

Need a daily task list and constant monitoring of accountabilities

What’s the pay?

This is a full time position (37.5 hours a week) with an hourly pay of $18-$28/hour, commensurate with experience. We are offering a wide salary range as we want to attract the right person and see a wide variety of talent. You could only have a few years experience, but still be the one! We’ll be looking at candidates in the lower, the middle, and the higher range. 

There will be a 3-6 month probationary period. Two weeks vacation to start (negotiable). You will be eligible for our health spending account after probationary period. Paid Gym Pass (Gym is next door) and one paid day off for volunteering. We are a company that recognizes and celebrates talent and growth; there will be opportunities for bonuses and raises and promotions. If you want to be at a place where you benefit from adding value and helping with the growth of the company, this is the place.

Note: We are moving into a 7000 square foot warehouse in March of 2020. The location is Central NE (10 minutes from downtown). We are using this postal code for the posting so you can make sure location is suitable. 

Please no phone calls or resume drop offs. We are using a service to prescreen resumes based on a list of criteria we’ve developed. Unfortunately, only candidates selected for an interview will be contacted.

If you've applied for a similar role previously please let us know as we'll be looking through past applications for our previously posted E-commerce Administrator role. 

Job Type: Full-time

Salary: $18.00 to $28/hour 

Salary: $35,000.00 to $55,000.00 /year

 .

PART TIME SALES  

Friday Sock Co.

Calgary, Central NE - 428 28 ST NE

Start Date: February 15th

Part-time contract position (20-30 hours a week) with an hourly pay of $18-$20/hour (plus commission plan based on targets)

We are currently seeking applicants for a Part-Time Sales Associate. This will start out as a part-time contract role, but could easily turn into a full-time position; if desired, for the right person.

About us:

Friday Sock Co. was established in 2015 as an ethically made, purposely mismatched Canadian sock brand. Our products are available across Canada, US, and as far away as Japan.

The Job:

The Sales Associate will be responsible for learning and working through all aspects of our sales and account management process. You will help grow our business through proactive lead sourcing and follow up while keeping our current customers satisfied with high quality service and support. This is a fantastic opportunity to work with a growing company in a fun/fresh/exciting culture.

Duties:

Point of contact between our retail partners and fulfilment specialist(s)

Setting up new unsolicited stores in our wholesale portal and managing follow up process

Managing our stockists (store) map to ensure geographical exclusivity and coverage

Email campaigns through our CRM software (new product announcements, value added information, wholesale newsletter, etc.)

Identifying qualified leads and placing in our sales funnel

Calling potential leads to qualify and introduce to our brand

Managing our CRM system (keeping it organized and up to date). Setting reminders and follow ups

Researching and uncovering larger partnership opportunities

Fielding initial inquiries from our custom socks program and passing along if qualified

Very light Accounts Receivable follow-up by email. This is more of a relationship building activity as opposed to AR and collection.

What you will need to have:

A positive attitude

Communication skills - Written and Verbal

Customer Service - Above and beyond

Efficiency - eg: eliminating back and forth emails by providing all relevant information and anticipating roadblocks before they happen

Critical Thinking - You will be responsible to improve processes (to the best of your ability) when an inefficiency is discovered. "Insanity is doing the same thing every day and expecting a different result"

Technical knowledge - You know your way around a computer and a CRM system. We'll train, but you need to have a decent level of technical ability and confidence

Organizational skills - Small growing companies are somewhat chaotic. You will need to be organized and help keep others organized

Flexibility - Priorities can change on a day-to-day basis depending on the workload and season. There will be a strong base of typical responsibilities, but it's important to be flexible as things take priority.

Desire to grow within the role

The Right Applicant Will:

Be an open and honest communicator, not afraid to admit mistakes or recognize issues. Know when to ask for help

Be proficient in office programs and know your way around a spreadsheet

Be an independent self starter who (once trained) does not need a daily task list

Be a highly dependable person who feels just as comfortable working independently as they do within a team

Be able to shift responsibilities quickly as priorities change

Have impeccable email and communication skills

Think critically and logically - look at a problem and make a decision

Be able to lift at least 30 pounds

Our core values

Fun - We make fun for ourselves and fun for our customers

Teamwork - We are committed to common goals and communicate in an honest and open way.

We do the right thing - Always, in all areas of our work. Even if it hurts

Creativity - We do not think outside the box, because there is no box. Well… it’s actually like having the absence of a box, inside of a bigger box, that is also absent of a box inside a larger box (infinity). Make sense?

Pride - Nothing leaves our door unless we're proud of it. Right down to the way we tape a box (like, an actual box, not an infinity box).

Nimble - We make decisions quickly using logic and common sense

No job too small - Everyone sweeps the floor (not literally, but you get it).

Perks of the job:

Learning first hand the inner workings of a creative small business

Growth

Flexibility - Once trust is earned and established

Casual dress code

A laid back, happy working environment where people have fun

The opportunity to grow with the business from the second floor

We are especially interested if you:

Write a quick intro in the body of the email telling us why you're the right fit (This is a sales job so give us an idea of how you’d sell yourself - no more than a paragraph).

What’s the pay?

This is a Part-time contract position (20-30 hours a week) with an hourly pay of $18-$20/hour, commensurate with experience, plus commissions plan based on targets. This can also easily turn into a full-time role for the right person and can become a lucrative position if you're willing to put in the work and effort.

Note: We are moving into a 7000 square foot warehouse in March of 2020. The location is Central NE (10 minutes from downtown). 15 minute walk from Franklin C train station. 

Please no phone calls or in person resume drop offs. Only candidates selected for an interview will be contacted. Initial resume screen will be completed by an outside service and will not done internally. They are prescreening resumes, we are doing the rest.