We currently have two openings (Admin & Customer Service Coordinator, and Social Media Coordinator). 


Administrative/Customer Service Coordinator  

Friday Sock Co.

Calgary, NE - Office & Warehouse

Start Date: estimated Sept 15th

We are currently seeking applicants for an Administrative Coordinator position for our creative group of companies. 60% of the role will be allocated to Friday Sock Co. with the additional 40% split between Monday on Mars, Weekday Candles, and Little May Papery. 


About us:

Friday Sock Co. was established in 2015 as a purposely mismatched and ethically made sock brand. Our products are available in over 600 stores in Canada, US, and as far away as Japan.


Monday on Mars was established on May 4th 2021 as a minimalistic made-to-order embroidered apparel brand. Our designs are based on a variety of themes and we also offer customizable options.


Weekday Candles was established in 2015 as Fired Up Naturals. We purchased the business in 2018 to add to our portfolio and will be relaunching this fall to our current and future retail partners.


The Weekday Store was established in 2020 as a small retail outlet carrying products from each of our brands. In the summer months it acts as a pick up point for ecommerce orders, and during the winter months acts as a small retail/warehouse sale outlet.

Little May Papery was established in 2016 and is carried in 200+ retailers in Canada and the US. Little May papery is a stationery brand offering a large selection of greeting cards, stickers, enamel pins, calendars and notebooks. 


The Job:

The Administrative Coordinator will be responsible for learning and working through all aspects of administration, sales support, customer service, wholesale account management, data entry, reports, list building, and ad hoc duties as required. This is a fantastic opportunity for the right person and offers a ton of long term growth.


Duties:

Sales support and account management - provide client service support for current wholesale customers by providing assistance with account set up, ordering, order errors, shipping assistance, invoicing, etc.

Proactively seeking out potential new customers (stores) for our product, making a brief email introduction, and following up. 

Transactional bookkeeping duties including - Manual invoicing through Quickbooks, maintaining our automatic invoicing integrations (resolving error codes, deleting duplicate invoices). Accounts Receivable (soft), data entry, etc.

Inventory intake - Creating Sku's, uploading into our inventory system, checking for shipment accuracy

Inventory maintenance - monthly reporting for reorder thresholds, inventory updates.

Maintaining all office and shipping supplies (office supplies, boxes, shipping materials).

Managing customer service inquiries for multiple sales channels (general questions, shipping status updates, charitable donation requests, etc). 

Assisting with packaging and shipping when needed (very minimal throughout the year but everyone helps out from Nov - Jan when needed).

Managing and updating our sock club subscription spreadsheet and assisting with fulfillment (once a month), if required. 


Our core values

Fun- We make fun for ourselves and fun for our customers

Teamwork- We are committed to common goals and communicate in an honest and open way.

Do the right thing- Always, in all areas of our work.

Creativity- We do not think outside the box, because there is no box

Pride- Nothing leaves our door unless we're proud of it. Right down to how we tape a box

Nimble- We make decisions quickly using logic and common sense

No job too small- None of us are above sweeping the floor

 

What you will need to have:

A good attitude

Communication skills - Written and Verbal

Customer Service - Going above and beyond

Efficiency - eg: eliminating back and forth emails by providing all relevant information and anticipating roadblocks before they happen

Critical Thinking - You will be responsible to improve processes (the best of your ability) when an inefficiency is discovered

Technical knowledge - You know your way around a spreadsheet and will watch youtube videos to figure out how to use a new software tool

Organization - Small growing companies are chaotic. You will need to be organized and help keep others organized

Flexibility - Priorities can change on a day-to-day basis depending on the workload and season. There will be a strong base of typical responsibilities, but it's important to be flexible as things take priority.

Desire to outgrow the role - we'd love this to become admin/office manager within a year or so, and more beyond that.

 

The Right Applicant Will:

Be an open and honest communicator, not afraid to admit mistakes or recognize issues

Excel in an environment that requires multi-tasking, organizational skills, and attention to detail

Be highly proficient in office programs and spreadsheets is a must

Be an independent self starter

Be a highly dependable person who feels just as comfortable working independently as they do within a team

Be able to shift responsibilities quickly as priorities change

Have impeccable email and communication skills

Enjoy creative problem solving and implementing new ideas to help the business run more smoothly and efficiently

Enjoy digging into the details of a project and seeing it through to completion

Think critically and logically - look at a problem and make a decision

Know when to ask for help

Be positive

Be able to lift at least 30 pounds

 

Perks of the job:

Learning first hand the inner workings of a creative small business

Growth

Flexibility - Once trust is earned and established

One week PTO (flex) days in addition to two weeks vacation

Casual dress code

Immersion into the Calgary small business scene

A laid back, happy working environment where people have fun

The opportunity to grow with the business from the ground floor


We are especially interested if you:

Are operationally minded and enjoy digging into processes

Have amazing attention to detail! It's incredibly important for this role. If you can exhibit through previous experience
 

This position is NOT right for you if you:


Are looking for a role with structure and processes that a large organization can bring. In a small/growing company things are always moving and changing. There are both benefits disadvantages when working for a small business vs a larger established company. It's important we establish this from the beginning. 


What’s the pay?

This is a full time position (37.5 hours a week) with an hourly pay of $18-$20/hour, commensurate with experience. There will be a 3 month probationary period. Two weeks vacation (plus one week flex days). Health spending account after 6 months of employment. Summer program allowing staff to either take every Friday off, or every other Friday off. We are a company that recognizes and celebrates talent and growth; there will be opportunities for bonuses and raises and promotions. If you want to be at a place where you benefit from adding value and helping with the growth of the company, this is the place.

work@fridaysocks.com


Please no phone calls or in person resume drop offs. Unfortunately, only candidates selected for an interview will be contacted.

Job Type: Full-time

Salary: $18.00 to $20/hour - $35k-$40k salary. 

Job Type: Full-time

Salary: $35,000.00-$40,000.00 per year - Note. This position is open to entry level candidates who can demonstrate ability and willingness to learn the ropes, as well as experienced administrators who can hit the ground running. If you have limited experience, please write a brief intro telling us why this role appeals to you. 

Please send your resume to work@fridaysocks.com

 

_________________________________________________________________

  

Social Media Coordinator

 

Friday Sock Co. | A Very Serious Company

Calgary, NE - Office & Warehouse

Start Date: estimated Sept 20th

Note: This position does not offer the opportunity to work remotely at the moment.

We are currently seeking applicants for a Social Media Marketer who will work closely with our operations manager and company owner. 70% of the role will be allocated to Friday Sock Co. with the additional 30% split between Monday on Mars, Weekday Candles, Little May Papery, and other niche product companies launching soon. Primarily you’ll be responsible for telling the story of each brand, sharing behind the scenes, posting content on all social media platforms, creating on-trend videos for insta, reels, tiktok, etc. In addition to this you will be responsible for posting blogs and mini blogs. Your role will be basically to create a whole bunch of content for our social media channels, and create fun along the way. This role has huge potential for growth and will expose you to multiple niche product based brands. There may also be the opportunity to take on some digital work as you grow in the role including Google ads, Facebook ads, and analytics. For now though, we're just looking for someone who is awesome at social media and content creation. No marketing degree? Awesome. Marketing Degree? awesome! Social media only requires you to be yourself, be your own style of weird, and be genuine. 

 

About us:

Friday Sock Co. was established in 2015 as a purposely mismatched and ethically made sock brand. Our products are available in over 600 stores in Canada, US, and as far away as Japan.

Little May Papery was established in 2014 as a stationery and greeting card company and has grown to be available in over 200 independent retail stores in Canada and the US, including multiple Papersource outlets. 

Monday on Mars was established on May 4th 2021 as a minimalistic made-to-order embroidered apparel brand. Our designs are based on a variety of themes as well as a growing collection of customizable options.

Weekday Candles was established in 2015 as Fired Up Naturals. We purchased the business in 2018 to add to our portfolio and will be relaunching this fall to our current and future retail partners.

The Weekday Store was established in 2020 as a small retail outlet carrying products from each of our brands. In the summer months it acts as a pick up point for ecommerce orders, and during the winter months acts as a small retail/warehouse outlet.

 

What you will need :

Proficiency in all social media platforms including Instagram, Tiktok, Facebook, Pinterest, etc. Proficiency with social media planning and posting tools. Ability to produce and oversee content creation to ensure it aligns with our branding and style guidelines.

Ability to be the face behind our social media. Eg: You’re comfortable recording yourself with a general update for our audience, or narrating an instagram/tik tok video. 

A good eye for photo and content aesthetics (iPhone editing, filters, lighting, colours). You know what looks good on a website or social feed and you know what doesn’t. 

Proficiency with email campaigns and flows (we use Klaviyo). Product launch emails, sales, order emails, abandoned carts, etc. You will understand best practices and implement new ideas to improve email campaigns for all brands. You will also need to develop/implement ideas to build our email subscription list through the use of social media

Direction/oversight and creation of blogs/mini blogs that draw the interest of the reader while highlighting new products and initiatives.  

 

The Successful Applicant Has: 

Above average communication skills - Written and Verbal.

Organizational skills - Small growing companies are chaotic. You will need to be organized and help to keep others organized

Flexibility - Priorities can change on a day-to-day basis depending on the workload and season. There will be a base of typical responsibilities, but it's important to be flexible as things take priority.

Desire to outgrow the role 

Be collaborative! You won’t always knock it out of the park, and not every single idea will be a brilliant one. It’s important that you’re open to different ideas and directions and keep an open mind. We have a team of creative people, so it’s imperative that you’re open to gathering others opinions.

You know what looks good! You have watched a terrible commercial and thought to yourself "I could do that sooo much better." You look at an instagram feed and can see how it all ties into itself. It bugs you when someone starts a business and uses some kind of weird script font off vista print. 

Critical thought process - Look at a problem, see each side, and be able to make a logical call 

Honest communication - Not afraid to admit mistakes or recognize issues.

 

Our Core Values:

Fun - We make fun for ourselves and fun for our customers

We do the right thing, always, in all areas of our work; even when it’s hard

Pride - Nothing leaves our office unless we're proud of it. From an email response, to the way we tape a box

Nimble - We make decisions quickly using logic and common sense.

No job too small - The phrase “That’s not my job,” doesn’t exist here. 

 

Perks of the job:

Learning first hand the inner workings of a small (growing) creative group of companies

Flexibility - Once trust is established

One week PTO (flex) days in addition to 2 weeks vacation

Casual dress code

Immersion into the Calgary small business scene

A laid back, happy working environment where people have fun. Bake offs, pot lucks, Friday Olympics, etc. 

The opportunity to grow with the business from the ground floor

 

We are especially interested if you:

Can show us your work. Even if it's your personal instagram or tiktok etc. We want to see your personality! 

Please also feel free to send a quick video intro telling us about yourself. Not required, just a bonus if you're up for it. 

 

This position is NOT right for you if you:

Are looking for a role with structure and processes that a large organization can bring. In a small/growing company things are always moving and changing. There are both benefits and disadvantages when working for a small business vs a larger established company. It's important we establish this from the beginning and you have a good idea of what this means. There may also be times when you feel a bit lost, and you’ll have to be the type of person who can step up and take responsibility for getting the guidance needed to move forward. 

Don’t want to take (at least some of) the job home with you. Most positions in our company do not require individuals to be involved outside of office hours, but as someone growing into a management/supervisor position, there will be times when you have to stay a bit late to get a product launched, or be responsible to fix a website issue. It’s rare for the most part, but you’ll have to be ok with this. 

 

Why is the job open?

This is a new position and will be a key part of our growth plans for 2021/2022. You will drive all marketing activities to ensure goals are achieved for all brands.  

 

What’s the pay?

This is a full time position (37.5 hours a week) with a yearly salary of $35k - $44k (to start) depending on experience. We offer two weeks of vacation and one week of flex days (PTO). Health spending account after 6 months of employment, and an available “Fridays-off summer program (July & August). We are a company that recognizes and celebrates talent and growth; there will be opportunities for raises and promotions as the business continues to grow. If you are able to hit targets and improve on what we've built so far, you will be rewarded. 

Please no phone calls or in person resume drop offs. Unfortunately, only candidates selected for an interview will be contacted.

Job Type: Full-time

Salary: $18/hour - $23/hour

Please send your resume to work@fridaysocks.com