We accept returns within 30 days of your order date. If your item is damaged or defective, please contact us immediately so we can replace it. If you change your mind about your order for whatever reason, we will accept your return as long as the socks are unused and in the original packaging. Shipping costs are non-refundable. Always consider using a trackable shipping service or purchasing shipping insurance as, unfortunately, we cannot guarantee that we will receive your returned item.

Socks can be returned to us for a number of reasons. Some of these include unclaimed, no unit number, moved, unknown address, etc.   

Canada
You will be contacted once the socks are returned and have an opportunity to get a refund minus any additional shipping paid. (Example: If you paid $4.00 shipping, but our actual cost of shipping was $15.00, you will be refunded for the socks minus the shipping shortfall of $11.00. We will also give you the option to of re-shipping the socks to you, but will ask that the shipping cost be covered. 

United States
We ship through USPS using a service that transports socks across the border and ships from our US satellite address. This allows us to charge less for shipping and enables us to give the customer a tracking number. When items are returned however, we pay a $5.00 fee for each package, along with the shipping costs to receive the items back. If you are a US customer, and your items have been returned, we can either refund minus the costs we paid to receive the goods back, or we can re-send the socks with these costs added, as well as the additional shipping cost to re-send.  

International
We ship through Ascendia using a service that transports socks across the border and ships from our US satellite address internationally. This allows us to charge less for shipping and enables us to give the customer a tracking number. When items are returned however, we pay a $5.00 fee for each package, along with the shipping costs to receive the items back. If you are an international customer, and your items have been returned, we can either refund minus the costs we paid to receive the goods back, or we can re-send the socks with these costs added, as well as the additional shipping cost to re-send.