We accept payment through Shopify Payments (Visa, Mastercard, American Express). We also accept payment through PayPal.
At the top left of the homepage screen you can choose your currency.
All orders are shipped via Canada Post. Canada Post states that shipments can be expected throughout Canada and the U.S. within 2-10 business days. International shipment times vary, but averages around 12 business days. We have seen shipments take a week internationally, and some have taken up to a month. The range is usually dependent on the destination country's customs clearance. If you need expedited shipping please email us at firstname.lastname@example.org and we'll do our best to accommodate.
Returned Mail Policy
In an effort to keep shipping costs low for our customers, we have a flat rate shipping policy of $4 in Canada and $7 to the US. The actual shipping cost is almost always more than this amount. If a package is returned because of customer error (wrong postal code, no unit number, old address, etc), then the shipping charge to re-send will have to be covered. Otherwise, as long as the items have been returned to us, we will offer a full refund minus the actual shipping cost.
Customer Response Guarantee
Please email any questions or comments to email@example.com and we will try our very best to get back to you within 48 hours.
We accept returns within 30 days of your order date. If your item is damaged or defective, please contact us immediately so we can resolve. If you change your mind about your order for whatever reason, we will accept your return as long as the socks are unused and in the original packaging. We will not exchange/refund for socks that are damaged through incorrect removal of packaging. Shipping costs are non-refundable and you will be responsible for any additional shipping charges for an exchange. Always consider using a trackable shipping service or purchasing shipping insurance as, unfortunately, we cannot guarantee that we will receive your returned item.
Hang Drying is Recommended
Do Not Use Bleach
Do Not Dry Clean
Do Not Iron